Connor - The Road Movie
Driving customer satisfaction
Give your managers the leadership skills to lead their teams to achieve customer satisfaction.
Flexible delivery formats;
- DVD • Internet delivery • University intranet
Do you want to review the video in full?
View the sample study guide 
Key points
Show managers:
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How to know what the customer expects
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How to achieve what the customer wants
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How to get staff buy-in
Training package includes:
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DVD - 29 minutes
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Guide on CD
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PowerPoint presentation
Customer feedback
Our managers are agreed that Connor is potentially one of the best managerial training packages we have ever come across. Both cleverly designed and thought provoking.
Peter Morrisson, Quality Manager, Spirex Sarco
Pricing
UK: £595 plus VAT . Australia: $695 plus GST . Other countries: no tax
USD595.00
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