We Need to Talk
How to deal with poor staff performance
Give managers the skills and the confidence to confront their staff about performance issues.
Flexible delivery formats;
- DVD • Internet delivery • University intranet
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View the sample study guide 
Key points
The video details the 7 steps that comprise a successful structure for these meetings and the key counselling techniques. These are shown through typical workplace scenarios.
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A proven structure for a positive outcome
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The techniques to deal with the emotions and barriers which happen during these difficult counselling meetings
Training package includes:
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DVD - 23 minutes
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Guide on CD
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Languages - DVD also available in Chinese
Customer feedback
We need to Talk gives managers a practical, straight forward, how-to approach to performance counselling. The principles would be useful in any environment. Training & Development, Bridgestone
Pricing
UK: £595 plus VAT . Australia: $895 plus GST . Other countries: no tax
USD695.00
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